FAQs
Frequently Asked Questions
Orders & Shipping
How long does it take to process my order?
All orders are processed within 2–3 business days. Each piece is made to order, so we take the time to ensure quality before shipping.
How long is shipping?
Shipping typically takes 7–11 business days after your order has been processed.
Do you ship internationally?
Yes — we ship worldwide.
Will I receive tracking information?
Yes. Once your order ships, you’ll receive a tracking number so you can follow it every step of the way.
Products & Sizing
How do your items fit?
Our standard fit is true to size with a slightly boxy, relaxed feel.
If an item has a different fit (oversized, cropped, etc.), it will be clearly listed in the product description.
What quality are your garments?
We focus on premium-weight pieces:
- Tees & long sleeves: 260 GSM
- Hoodies & crewnecks: 420 GSM
This means thicker fabric, better structure, and a more elevated feel compared to standard basics.
Do you have a size guide?
Yes — a size guide is available on each product page to help you find your perfect fit.
Returns & Exchanges
Do you accept returns or exchanges?
Because all items are made to order, we only accept returns or exchanges under specific conditions.
We accept returns/exchanges if:
- The item arrives damaged or defective
- You received the wrong item or size
We do NOT accept returns for:
- Wrong size selected by the customer
- Change of mind
- Worn, washed, or used items
Who covers return shipping?
- If the issue is our fault (damaged/wrong item), we’ll cover it
- For approved exchanges not due to our error, the customer is responsible for return shipping
How do I request a return or exchange?
Contact us within 7 days of delivery through our contact form with your order number and photos (if applicable), and we’ll take care of you.
Orders & Payments
What payment methods do you accept?
We accept all major payment methods including credit/debit cards, Shop Pay, Apple Pay, and more.
Can I cancel or change my order after placing it?
Orders cannot be canceled or modified once they are placed, as they go into production quickly.
Contact
How can I reach you?
The best way to contact us is through our contact form on the website.
How long does it take to get a response?
We respond within 24 hours.
Why Choose Archive 199X?
Archive 199X is built different.
We don’t do generic designs or low-quality blanks. Every piece is inspired by the golden eras of music, sports, and culture — and crafted on heavyweight garments that actually feel like something worth wearing.
- Premium materials (260–420 GSM)
- Timeless, culture-driven designs
- Made-to-order to reduce waste and maintain quality
No shortcuts. No filler. Just pieces that hit.